Battery
Lithium-ion Battery
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FAQ
Q1: About shipping
*In Stock: Once your order confirmation is complete, we will begin shipping within the next 2 business days. This means that your item will start shipping on the 3rd business day after your order is confirmed.
*Pre Sale: Please refer to the product page for detailed pre-order shipping times.
*No Stock: Please see product page for detailed pre-order shipping times.
*Shipped from our UK warehouse, it takes approximately 5-7 working days to receive your e-bike. (Remote areas and islands are excluded from delivery.)
*If you have other special requirements or urgent delivery date, please communicate with our customer service team when placing your order, we will try our best to meet your needs.
Please make sure the delivery address and phone number are accurate and available when make an order. If your order shipped by DX company, the delivery person will contact the recipient twice by phone to reserve a delivery time. Under the premise that the delivery time has been agreed with you, if DX arrives at the delivery address and no one receives the goods, the goods will be returned to the site. You may to bear the cost of re-delivery.
Please note: The express delivery company cannot be specified. We will arrange the most suitable express delivery for your delivery address.
Please Note: Remote areas and will incur additional shipping charges, our free shipping policy does Not cover this additional freight.You will need to pay for the additional freight before we ship you the product.
Please click here to learn if your location is the remote areas.
We will contact you after you place order in regarding to the details of freight through email. Please keep close attention to your email after you place order.
Q2: I need to buy parts, how can I buy them?
We recommend that you consult with the corresponding seller to purchase. If your seller does not provide it, you can contact
Customer Service email: service2@engwe-bikes.com
Battery
https://youtu.be/IQvviAGGG5U?is=NszFGYFCFZGqx7w1
Only time will tell seems great so far after a while I’ll review it on my YouTube channel EscapeOutdoors as I did a review on the distance that I got out of the Engwe E26 https://youtu.be/IQvviAGGG5U?is=NszFGYFCFZGqx7w1
My work commute changed due to taking a new job that was now 12 miles away from home. The second battery allows me to get to work with no anxiety about range or have to constantly monitor what power setting I was on. Now I literally keep it on high power and have cut down my commute time from 45 minutes with the original battery to 30 minutes with the dial battery upgrade. Previously, my commute on my push bike was 1 hour 15 minutes. The only reason I have not given a five star rating is because there were no screws included in my delivery package, luckily I had some at home in my toolbox that could do the job of securing the battery rack to the frame. The original battery charger also works well with the new battery. I especially like the shape of the upgraded battery which resembles a gas tank.
Great battery bought a spare for my E26 as I am disabled and didn’t want range anxiety came with a good charge already in it (see photo) and well packaged
Decided I needed a spare battery for my E26 so I can further a field. Because of the quality and overwhelming performance I decided to get an original Engwe battery it was a bit more expensive but well worth the money. Many thanks.
Great service and item.
- 5 stars: 13 (81%)
- 4 stars: 2 (13%)
- 3 stars: 1 (6%)
- 2 stars: 0 (0%)
- 1 star: 0 (0%)
https://youtu.be/IQvviAGGG5U?is=NszFGYFCFZGqx7w1
Only time will tell seems great so far after a while I’ll review it on my YouTube channel EscapeOutdoors as I did a review on the distance that I got out of the Engwe E26 https://youtu.be/IQvviAGGG5U?is=NszFGYFCFZGqx7w1
My work commute changed due to taking a new job that was now 12 miles away from home. The second battery allows me to get to work with no anxiety about range or have to constantly monitor what power setting I was on. Now I literally keep it on high power and have cut down my commute time from 45 minutes with the original battery to 30 minutes with the dial battery upgrade. Previously, my commute on my push bike was 1 hour 15 minutes. The only reason I have not given a five star rating is because there were no screws included in my delivery package, luckily I had some at home in my toolbox that could do the job of securing the battery rack to the frame. The original battery charger also works well with the new battery. I especially like the shape of the upgraded battery which resembles a gas tank.
Great battery bought a spare for my E26 as I am disabled and didn’t want range anxiety came with a good charge already in it (see photo) and well packaged
Decided I needed a spare battery for my E26 so I can further a field. Because of the quality and overwhelming performance I decided to get an original Engwe battery it was a bit more expensive but well worth the money. Many thanks.
Great service and item.
Perfect delivery, excellent packaging. Brilliant all round.
THE BATTERYS ARE DEFINITELY QUALITY CELL BATTERYS, THE RANGE IS REALLY GREAT ,I ALSO BOUGHT A SPARE BATTERY AND I CAN GO OVER 100 MILES PLUS AND HAVE AN EXCELLENT DAY OUT TOURING THE COAST AT 20MPH PLUS AND DO NOT NEED TO WORRY ABOUT RANGE FEAR AS THESE BATTERYS ARE EXCELLENT QUALITY.
I received the 16AH battery within 3 days. Finding the my existing charger connection was incompatible with the battery I contacted Engwe who despatched a converter lead for the charger compatible with the new battery again with 4 days. Very good service.
Bought a 2nd M20 battery and despite initial delays in stocking, the battery arrived and is an excellent addition to the bike.
I expect the battery is from Engwe butbit is not, but that's fine as long as it works, but what I am not happy about is, the charging port is different than the original battery, and because charger or adapter is not included, i ended up need to look for the charger with the correct port in order to charge the new battery.
Dear customer:
Please write to service@engwe-bikes.com and they will answer and help you as soon as possible.
Very good battery
Very happy with the CP20 19.2 battery. A very good quality battery.
All good. Arrived relatively quickly. Good communication from Engwe throughout. Works a treat.
Ordered the extra 16 amp battery with bike. It, along with the other battery is a good one. Fully charges to 54volts (a very good sign,) and lasts well.
Yes, all working as it should, well packaged and delivered.
This genuine engwe battery is more powerful than the universal one I bought from Amazon.
















